Privacy Policy for Amica Aesthetics LTD

Last Updated: 16 May 2025

This Privacy Policy describes how Amica Aesthetics (referred to as "we," "us," or "our") collects, uses, and shares personal information of users of our website https://www.amicaaesthetics.co.uk/ (the "Website").

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

Contact Information: When you fill out contact forms, book appointments, make inquiries, or subscribe to our newsletters, we may collect your name, email address, phone number (0113 8245258), address (78 Street Lane Roundhay Leeds LS82AL), and other relevant contact details.

Treatment Preferences and History: Information regarding the treatments you are interested in or have received from us.

Communications: Records of your correspondence with us, including emails and phone calls.

Marketing Preferences: Information about your preferences for receiving marketing communications from us.

Information collected automatically:

Log Data: Our servers automatically record information ("Log Data") created by your use of the Website. This may include your IP address, browser type, operating system, the referring web page, pages visited, location (based on IP address), your mobile carrier, device information (including device and application IDs), search terms, and cookie information.  

Cookies and Similar Tracking Technologies: We may use cookies, web beacons, and other similar tracking technologies to collect information about your browsing activities on our Website. This helps us to improve our Website and your experience. [You need to specify the types of cookies you use and their purposes. For example: We may use essential cookies for website functionality, analytics cookies to understand how users interact with our site, and marketing cookies to personalize content.] You can manage your cookie preferences through your browser settings.  

Information from other sources:

We may receive information about you from third-party services (e.g., social media platforms if you interact with our social media pages, or third-party booking platforms). If we do, we will protect it as set out in this Privacy Policy.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide and manage our services: This includes processing bookings, providing treatments, and responding to your inquiries.  

To communicate with you: This includes sending you appointment confirmations, updates about our services, and responding to your questions and requests.

To personalize your experience: We may use your information to tailor the content and offers you see on our Website and in our communications.

For marketing purposes: With your consent where required by law, we may send you newsletters, promotional emails, and information about new services or special offers that we think you may find interesting. You can opt-out of receiving these communications at any time (see "Your Rights" section below).

To improve our Website and services: We may use aggregated and anonymized data to analyze trends and usage patterns to improve the functionality and content of our Website and our services.

For legal and compliance purposes: We may process your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.  

For security purposes: To help maintain the safety and security of our Website and services.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

Service Providers: We may engage third-party service providers to perform functions on our behalf, such as website hosting, data analysis, email delivery, payment processing, and customer service. These providers will have access to your personal information only to the extent necessary to perform these services and are obligated not to disclose or use it for other purposes.  

Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to a successor or affiliate. We will notify you of any such transfer and any choices you may have regarding your information.  

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).  

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.  

4. International Transfers of Your Information

Your personal information may be transferred to and processed in countries outside of the UK. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including implementing appropriate safeguards.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.  

6. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable laws or regulations.  

7. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information, which may include:

The right to access: You have the right to request access to the personal information we hold about you.  

The right to rectification: You have the right to ask us to correct any inaccurate or incomplete personal information we hold about you.  

The right to erasure ("right to be forgotten"): In certain circumstances, you have the right to request that we delete your personal information.  

The right to restriction of processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.  

The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.  

The right to object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.  

Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.  

The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.  

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before fulfilling your request.  

8. Third-Party Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.  

9. Children's Privacy

Our Website is not intended for people under the age of 18. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us, and we will take steps to delete such information.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Amica Aesthetics

78 Street Lane Roundhay Leeds LS82AL

Email: pa@amicaaesthetics.co.uk

Phone: 0113 8245258